Verizon phone and internet outages reported across Baton Rouge after vehicle hit utility pole

 

On Wednesday evening (Nov. 5, 2025), Verizon detailed that a engine vehicle mischance including a utility post activated network issues for its clients in the Twirly doo Rouge locale. 


https://www.wafb.com


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WBRZ


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According to Verizon’s declaration, the crash harmed foundation that underpins both versatile and home‑internet/fiber administrations. 


https://www.wafb.com


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The company said its fiber‑technician teams, working nearby first‑responders and the nearby control utility, are on‐site to reestablish administrations securely. 


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It’s detailed that issues started around 6:30 p.m. Tuesday evening and full reclamation was focused on for late Wednesday evening. 


WBRZ


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Scope & impact




While Verizon did not freely discharge a nitty gritty outline of all influenced zones, different nearby news outlets detailed that “several customers” in and around Twirly doo Rouge are affected. 


https://www.wafb.com


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Because the harm includes utility post foundation and fiber cabling, the blackout influences both:




Mobile arrange network for Verizon clients in the area




Home internet/fiber administrations given by Verizon




That implies individuals attempting to make calls, send texts/data from portable lines, or utilize domestic broadband may encounter fractional or total misfortune of benefit until repair is finished.




Why it matters




Several reasons make this occurrence noteworthy:




Critical communication foundation: When a utility shaft is harmed and fiber or other organize trunk lines are disturbed, it’s not fair one domestic — a broader swath of clients may confront benefit loss.




Public security & businesses: In a circumstance where web and phone administrations drop, crisis get to (911 calls), commerce communications, inaccessible work, and domestic web utilization all can be impacted.




Repair complexity: Since the issue includes coordination between the control utility, first‑responders, and Verizon’s fiber / organize professionals, reclamation takes longer than a straightforward modem reboot. Security conventions for working around live utility shafts and lines include time.




Customer preparation: Clients in the influenced locale who depend on portable or domestic network for work, therapeutic gadgets, security frameworks, video conferencing, etc., must know this isn’t a ordinary minor blackout — it ties into foundation damage.




What you can do if you’re affected




If you’re a Verizon client in the Mallet Rouge zone (or adjacent) and you suspect your benefit is affected, here are prescribed steps:




Check Verizon’s blackout tracker or account status: Visit Verizon’s blackout bolster page. 


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Contact Verizon back: If your benefit hasn’t continued after the evaluated time, call Verizon client care to ask around your particular area and anticipated restoration.




Use choices if possible:




For domestic web: If you have versatile hotspot capability or a reinforcement benefit, switch temporarily.




For portable voice/data: If you’re encountering dropouts, switch to WiFi calling (in case accessible) or utilize another supplier if urgent.




Notify imperative contacts: If you’re anticipating trade calls, conveyance notices, inaccessible work gatherings — advise individuals you may have network issues until benefit is affirmed restored.




Monitor overhauls: Take after nearby news outlets, Verizon’s official channels, and neighborhood utility overhauls for the anticipated rebuilding timeline.




Status and timeline




As of the most recent updates:




Verizon detailed in its declaration that it anticipates full rebuilding by late Wednesday evening. 


https://www.wafb.com


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The starting blackout was detailed around 1:00 p.m. CST when Verizon issued take note, in spite of the fact that the benefit issues started the past evening. 


https://www.wafb.com




At this time no advance overhauls on correct blame area, number of clients influenced, or whether there are any auxiliary issues (e.g., harmed hardware past the shaft) were freely detailed.




Additional context




Vehicle collisions with utility posts have a cascading impact: other than control blackouts, they can separate media transmission lines, fiber‑optic cables, and other organize infrastructure.




Baton Rouge’s neighborhood news station WAFB detailed that to begin with responders and utility groups were on scene to secure the zone and permit fiber specialists to securely work. 


https://www.wafb.com




The truth that the blackout is due to a physical occurrence (or maybe than a computer program or organize arrangement blame) proposes that once get to is cleared and hardware is replaced/repaired, benefit ought to resume—though conceivably with postponed times if parts or coordinations are slow.




What to observe for




If Verizon sends an upgrade changing the rebuilding timeline (particularly if harmed gear is more regrettable than at first thought)




If comparable disturbances happen in other parts of the locale, showing perhaps different shafts or lines were affected




If businesses or crisis administrations report issues due to the blackout (e.g., disappointment of alert frameworks, internet‑based administrations, etc.)




If clients report continuous issues indeed after the reported time, which seem show remaining or swell impacts.

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